As ABIT
moves into the 21st century we are even more committed
to providing the best possible customer service than ever before.
With improved technical response times, a new member's forum,
and a new logically organized website so you can find the information
you need when you need it, ABIT is making sure that you are
well taken care of.
The first step to delivering
outstanding service is development. This means we will not release
a motherboard until we know it is an excellent product and are
totally satisfied with it. Once a motherboard has been released,
ABIT remains committed to its products by providing updates
and revisions to continually improve the performance of your
system.
If despite all our
efforts you have problems with an ABIT product, or you just
need more information, please follow the steps below:
1. Flip through your manual.
Our technical writers
have gone to great lengths to ensure that the manual for your motherboard
is packed full of tips, information and troubleshooting guidelines.
If there is any new information about our products, we post the
information on our websites
FAQ section.
2. Look at the
appropriate section on this website.
Our newly
designed website is organized around products. Everything you wish
to know about an ABIT product including drivers, bios
updates, and FAQ's
have been collected together in one place. Alternatively you can
use the search engine, and of course you can use look under products
or help.
3. Technical Support
If you
are still stumped ask our technical staff. Remember to select
your motherboard or other product so it gets to the correct
person.
4. Contact your
reseller
Sometimes despite all our efforts you still
need help. Perhaps you need to replace your board under warranty.
When this happens, please talk to the company that sold you
the board in the first place. ABIT does not sell boards itself
so it cannot help you here. You can click
here to see if your supplier is listed.
5. ABIT Branch
Office
If you have problems with your reseller then contact one of
ABIT's branch offices at Hong Kong, Shanghai, London, Fremont
California and The Netherlands. See contacts
to find the branch office closest to you.
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